Privacy Policy
At Walker-Go-Round Medical Supply LLC, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or purchase our products. By accessing our website or purchasing our products, you consent to the terms of this Privacy Policy.
Information We Collect:
- Personal Information: When you place an order or register on our website, we may collect personal information such as your name, address, email address, phone number, and payment details.
- Device Information: We may collect information about the devices you use to access our website, including IP address, browser type, and operating system.
- Usage Information: We may collect information about how you interact with our website, such as the pages you visit and the actions you take.
How We Use Your Information:
- Process Orders: We use your personal information to process and fulfill your orders, including shipping and delivery.
- Communicate: We may use your contact information to communicate with you about your orders, promotions, and product updates.
- Improve Our Services: We analyze usage data to improve our website, products, and services.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing:
- We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders.
- We may disclose your information in response to legal requests or to protect our rights, property, or safety.
Data Security:
- We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Choices:
- You may opt out of receiving promotional emails from us by following the instructions provided in the email.
- You may update or correct your personal information by contacting us.
Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Warranty Information:
Walker-Go-Round Medical Supply LLC provides a one-year limited warranty on the Walker Go Round device. This warranty covers defects in materials and workmanship under normal use conditions. If a defect arises during the warranty period, please contact our customer service team for assistance.
This warranty does not cover:
- Damage caused by misuse, abuse, or improper maintenance.
- Normal wear and tear.
- Modifications or alterations made to the device without authorization.
- Damage caused by accidents, natural disasters, or other external factors.
To make a warranty claim, please provide proof of purchase and a description of the defect. We reserve the right to repair or replace the defective product at our discretion. This warranty is non-transferable and applies only to the original purchaser.
Terms of Sale:
By placing an order with Walker-Go-Round Medical Supply LLC, you agree to the following terms:
- Pricing: All prices listed on our website are in US dollars and are subject to change without notice. Shipping and handling charges may apply and will be added to your order total at checkout.
- Payment: We accept major credit cards and other forms of payment as indicated on our website. Payment is due at the time of purchase.
- Shipping: We strive to ship orders promptly, but delivery times may vary depending on your location and product availability. We are not responsible for delays caused by shipping carriers or customs.
- Returns: We offer a 30-day return policy for unused and unopened products. If you wish to return a product, please contact our customer service team to initiate the return process and obtain a return authorization number. Please note that buyers will be responsible for the shipping costs associated with returning the product to us. Returned products must be in their original packaging and in new, unused condition to be eligible for a refund. Once we receive the returned product and verify its condition, we will issue a refund to the original payment method, excluding any shipping and handling charges. Please allow up to 14 business days for the refund to be processed and reflected in your account. We reserve the right to refuse returns that do not meet our return policy criteria or are received after the designated return period.
- Limitation of Liability: In no event shall Walker-Go-Round Medical Supply LLC be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or services. The Walker-Go-Round Medical Supply LLC shall not be held liable for injuries while using the Walker-Go-Round device. Use this rotational assistance device at your own risk.
These terms and conditions constitute the entire agreement between you and Walker-Go-Round Medical Supply LLC regarding your purchase. We reserve the right to modify or update these terms at any time without prior notice.
